Shipping policy

Order Processing

• All orders are processed within 2–3 business days (excluding Sundays and national holidays)

• Orders placed after 6:00 PM IST will be processed the next business day

• You'll receive a confirmation email with tracking details once your order ships

Shipping Coverage

• We ship to almost all pincodes across India

• If your pincode is temporarily unavailable, we'll contact you within 24 hours to arrange an alternative delivery option

Shipping Rates & Delivery Times (India Only)

Local Delivery (Delhi/NCR)

• Available for pincodes: 110001–110096

• Delivery time: 1–2 business days

• Cost: ₹39 or free on orders above ₹599

Order Tracking

• Tracking number and link sent via email and SMS within 24 hours of shipment

• Use the tracking link to monitor your delivery in real-time

• For tracking issues, contact us at support@yourstore.com

Damages, Lost Packages & Returns

• Damaged items: Report within 7 days of delivery with photos

• Lost packages: We'll replace or fully refund if the order is confirmed lost

• Return shipping: Customer pays return shipping unless the item is damaged/defective

• All refunds processed within 5–7 business days after receiving the return

Shipping Restrictions

• We do not ship to JK (Jammu & Kashmir) military zones and certain remote northeastern areas

• PO box deliveries: Not supported (physical address required)

Contact Us

• Email: 

• Phone: +91-7531018255

• Response time: Within 24 hours on business days

---

This policy is effective as of June 2026. We may update shipping rates or delivery times based on carrier changes.